Claims Management and Advocacy

January 9, 2019by Deepak Arora
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Transparent and efficient claims management is pivotal to the success of both huge and small companies working within the insurance industry.

Customers often realize important of assistance of insurance professional whenever claim occurs. Claim realization is ultimate objective of an insurance policy. It hurts customer sentiments & financial stability if claim does not get settled appropriately. In our experience, Claim gets rejected/deducted more often due to in appropriate handling of claims when it occurs.

Insurance broker keep best knowledge domain of season professional and robust system in order to get claim settled right quality & quantum  for their customer.

They accompany their customer right from start of claim intimation until it gets settled. If needed, Insuance brokers help in legal recourse as well.

Settling insurance claims is just one section of the entire claims management process. The time period it takes to settle a claim involves numerous stages starting with an individual filing a claim. The stages that follow determine if a claim has merit as well as how much the insurance company will pay.

One of the main & conclusive object to insurance broking partner is that claim which is the ultimate outcome of insurance policy, shall conclude amicably, reasonably & to its best interpretation as per policy terms & condition.

In most of the cases involving insurance claim disputes, the insurance company finally agrees to pay an reasonable amount if a customer has a legitimate claim and can present each and every evidence supporting it. Although immediate settlement of a claim can avoid the chances for litigation, precise liability assessment is important to achieving a quick answer in a claim dispute.

Therefore, it needed to understand that we do not leave our customer hand even in circumstances where insurer does not process claim as per policy terms & condition. We do take legal opinion & suggest, advise & walk along with our customers during legal recourse of an disputed or improper settled claim.

Deepak Arora

The co-founder of Orange Capital, a pioneer with 25 years of overall experience in the insurance broking industry. Before the inception of Orange Capital he was associated with The New India Assurance Company Limited for 14 years.

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Principal Officer : Deepak.Arora@orangecapital.in
Sales & Support : Deepak.Chauhan@orangecapital.in
Media/ Grievance/Enquiry : Nandita.Kapoor@orangecapital.in
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Ground Floor, S-145, Uppal South End
Sohna Road, Sector-49, Gurugram, Haryana-122001

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Second Floor, K-5A/9, DLF Phase-II,
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ORANGE CAPITALConnect with us
Let’s grow together with the warmth of mutual trust and support for a better future.
OUR LOCATIONSWhere to find us
GET IN TOUCHOrange Capital Social Links
Feel our social presence that seamlessly covers key insurance indicators.

IRDA Registration Number : 704 | CIN : U66000HR2019PTC082383 | Category : Direct Broker (Life & General including Health) | License Period : 17-04-2020 to 16-04-2023

IRDA Registration Number : 704
CIN : U66000HR2019PTC082383
Category : Direct Broker (Life, General, Health)
License Period : 17-04-2020 to 16-04-2023

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